FAQs

How do I check on/use my store credits?
  1. Log in to your account on www.goodaddition.store
  2. Scroll down to 'Store Credit', you should be able to see 'View Credits' 
  3. Click 'Redeem for Discount' and key in how much you would like to redeem 
  4. A pop-up will appear with the discount code, which will be applied during checkout
When does my store credits expire?
  • Your store credits expire 180 calendar days from date of issue. 

May I return/exchange my items in person?

  • Currently we do not accept returns in person at our studio. For your returns, you may follow the returns instructions on your invoice included in your parcel or you may view it here under the returns tab
May I make a reservation for an item/s? 
  • Reservations are not allowed at the moment.